5 ways to boost employee retention: From a learning design context

When we meet with clients wanting to elevate their employees’ learning, this process of bespoke learning interconnects with the idea of increased employee retention.

Retaining good talent is best understood from the employee’s perspective. Fostering a positive work culture by embracing flexibility and promoting growth opportunities are just a few ways that good management can help to keep good employees on their team. 

Wavelength motivates learners to better themselves for the organisation they work for through exceptional learning design and best practice. Let’s see what this could look like.

Onboarding / offboarding

The first impression your company presents to a new hire is through an onboarding process. We’ve designed onboarding and induction processes that have elevated our clients’ existing procedures into modules that are human-centred and focus on the learner’s needs and requirements. Our team follows a 3D process – Discover, Design, and Deliver – to ensure we always consider the learner at each step from ideation to implementation. As well as having a good onboarding process, what about an offboarding process to match? People tend to stay quiet when they are unhappy and feel more freedom when they know they are going. Creating processes to help your employees and improve their experience is one strategy to help retain them.

Positive culture – health and safety

Maintaining a positive work culture is another way to retain valuable team members as well as the systems in place to create a good environment. An important aspect of positive culture is having good health and safety measures in place to protect your employees. The Wavelength team has helped businesses redesign health and safety training modules, to clarify and communicate good practices around health and safety culture. Our team uses human-centred design principles to ensure learners can easily understand and remember what’s in the learning, and, most importantly, put it into practice on the job. Alongside health and safety and positive culture, employees will feel more inclined to stay at a company where their voices are heard.

Open channels of communication – on-the-job job aids

Open communication is a great indicator of a positive culture, where there are multiple channels for employees to openly discuss their work and experience within the company. There are many simple ways to execute a communication strategy.  For example, internal messaging apps that are less formal than emails, regular team chats, and incorporating learning design that promotes interaction. Forming good relationships with your team comes down to effective communication. If an employee feels valued, heard, and comfortable taking part in workplace conversations, they’re more likely to want to stay there. How does this look when not everyone is in the office?

Flexibility / WFH

With a global pandemic in the mix, many companies have had restrictions requiring teams to work remotely. In normal circumstances, having a flexible schedule allows employees to balance their workload and life outside of the office. Numerous published articles and studies have found a positive link between employees who are given the opportunity to have flexible work schedules and psychological health as well as productivity. Empowering employees by accommodating their needs is often a privilege that employees consider an extension of gratitude from their employer, which further increases an employee’s desire to stay at their company. Wavelength can offer flexible learning by designing solutions that can be scalable and accessible remotely through mobile devices, whether you’re in the office, on-site, or working at home. What other benefits can employers provide their team with to increase retention?

Opportunities to learn, acquire new skills, and cultivate work-based interests

A workplace that encourages employees to explore interests that align with their work promotes a positive work environment. Gone are the days where a job description limits the work an employee carries out. Diversifying skills and being given training opportunities can help an employee feel more stimulated at work and more satisfied with their work. We’ve worked with clients who want to help motivate their employees with new and more engaging learning, which can help make employees feel like their purpose within an organisation is valued and worth investing in.

With all of these strategies in mind, you should be able to evaluate how your employees currently feel and then help to empower them within their roles. An employee with exceptional talent is worth investing in and making them feel valued within the workplace. Our passion is helping you to achieve this through learning design that makes a difference.